A multi-method study of distributed software teams (2002)

Espinosa, J. A., Kraut, R. E., Slaughter, S. A., Lerch, J. F., Herbsleb, J. D., Mockus, A. Shared Mental Models, familiarity, and coordination: A multi-method study of distributed software teams (2002). International Conference in Information Systems, Barcelona, Spain, December 15th - 18th, pp. 425--433.

2002