Do users write about the system in use?: an investigation from messages in natural language on Twitter

Mendes, Marília S. ; Furtado, Elizabeth Sucupira ; FRANKLIN, M. . Do users write about the system in use?: an investigation from messages in natural language on Twitter. In: Dorian Gorgan. (Org.). Proceedings of the 7th Euro American Conference on Telematics and Information Systems Article No. 3. 1ed.Valparaiso: ACM Press, 2014, v. 1, p. 1-390.

2014