GroupLens: An Open Architecture for Collaborative Filtering of Netnews.
The Workaday World as a Paradigm for CSCW Design.
Capturing the Capture Concepts: A Case Study in the Design of Computer-Supported Meeting Environments.
Design of a Multi-Media Vehicle for Social Browsing.
Interaction and outeraction: instant messaging in action.
Walking away from the Desktop Computer: Distributed Collaboration and Mobility in a Product Design Team.