Form, Function, and Technology
R.E. Kraut, R.S. Fish, R.W. Root, and B.L. Chalfonte. Informal Communication in Organizations: Form, Function, and Technology. In S. Oskamp and S. Spacapan (eds.), People's Reactions to Technology: In Factories, Offices, and Aerospace, Sage Publication, pp. 145--199, 1990.
1990