ACM - affordances
Arbi Chouikh
Adegboyega Ojo
Olfa Belkahla Driss
Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance - ICEGOV ’15-16
A framework for interpreting social media interactions in the public sector
Today, Tomorrow, and Beyond," 2008
Adoption of Web 2.0 by Canadian and US Governments
Government innovation through social media
Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies
Collaboration, Transparency, and Participation in Practice, O'Reilly Media, Inc
Enabling New Public Service Paradigms on Social Media Platforms: A "Social AHP" Model for Citizen-to-Citizen Services